NEWS AND EVENTS

Ashmount Country Hotel Implements Roomlynx For Online Distribution
 
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Guestline has successfully installed Roomlynx, its distribution and channel management solution at the Ashmount Country House Hotel.

Roomlynx streamlines the online channel management process by actively connecting hotels to the leading online travel agencies, such as LateRooms.com and Booking.com in addition to the Global Distribution System.

The powerful two way connection enables the hotel to manage online rates, inventory and availability directly from their Rezlynx property management system (PMS). It also facilitates the seamless delivery of reservations from the sales channel directly into their PMS, without the need for manual data entry.

“We are very pleased with Roomlynx, it makes managing our online offering much simpler.  With all our inventory in one place, we no longer have to log onto individual web portals to allocate rooms, update rates or make manual adjustments to availability.” said Ray Capeling, Proprietor of the Ashmount Country House. “We are now able to offer online sales down to last available room, without the risk of overbooking as Roomlynx manages availability in real-time.”

“With Roomlynx we have created a solution that offers unrestricted access to the leading online booking portals and over 500,000 travel agents worldwide.  It enables a property to sell their last room to the sales channel, thus increasing profit and  dramatically reducing the time spent managing their sales channel.” stated Steve Patterson, Managing Director of Guestline.


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Guestline Exhibit At The World Travel Market 10-13th November

 

Guestline are pleased to announce our participation at  the World Travel Market - 10th-13th November 2008, the leading global event for the travel industry. 

Staged annually in London under one roof, World Travel Market is a must attend business to business exhibition that provides a unique opportunity for the whole global travel trade industry to meet, network, negotiate and conduct business.

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At the exhibition we will be showcasing our channel manager and distribution solution for hotels -  Roomlynx.  

Roomlynx streamlines the channel management process by actively connecting to a hotels chosen next generation seamless Central Reservation System (CRS), such as Synxis, providing global distribution system (GDS) connectivity. 

Additionally, Roomlynx will manage exposure to the leading online travel agencies (OTA’s) including LateRooms,  Booking.com and Expedia.   By controlling rate and inventory availability from a single real-time source, the need to manually allocate rooms and update rates or make manual adjustments on an individual channel basis is eliminated.


 

We will be located on stand TT5075 at ExCeL London, 1 Western Gateway, Royal Victoria Dock, London Docklands, E16 1XL.  Please call us on 0800 413557 if you would like to book a meeting with a member of our sales team to discuss your individual requirements.  Alternatively, visit wtmlondon.com for more information on the event and seminar programme or to pre-register.
 
We look forward to seeing you at the show.

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New Sales & Marketing Director Brings Experience and Investment to Guestline

Guestline are pleased to announce the appointment of Phil Davidson as Sales & Marketing Director,  responsible for directing sales and marketing activities both in the UK and internationally.

One of Phil’s prime responsibilities will be the launch of RoomLynx, Guestline’s ground breaking and unique inventory aggregator and channel management product for the hotel industry.

As well as bringing over 20 years experience in the hospitality market to Guestline, most recently with Alphameric Solutions, Phil will also be investing in the company.

“I am very excited to be joining Guestline, having known the company and their excellent reputation in the industry for over 10 years, my investment demonstrates my belief in both the management team and their market leading product portfolio” said Phil Davidson

"We are delighted that Phil has agreed to join the Board of Guestline. Throughout his career, Phil has consistently achieved his objectives and delivered superior business results bringing added value to his employer; I'm confident he'll do the same for Guestline. Phil’s strong sales track-record and customer service experience is second to none in the hospitality industry. As we continue to execute our plan for sustained growth and profitability, Phil’s extensive sales leadership and proven ability to deliver superior value to customers and partners will be a huge asset," said Steve Patterson, Managing Director, Guestline.


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Spirit Group Installs RezLynx Property Management System At 36 Sites

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Guestline has won the contract to install RezLynx Property Management Solution (PMS) at 36 sites in the Spirit Group’s hotel portfolio.

RezLynx is a 100% internet based property management system (PMS) designed around a single, centrally located data source, hosted at Guestline’s secure data centre which can be accessed from anywhere in the world via a standard web browser.   The solution incorporates feature rich PMS functionality, Central Reservation System (CRS) and Head Office Management module. It also has the ability to interface with a wide range of 3rd party systems such as telephone, EPoS, key cards, accounts and interactive TV.

The Spirit Group is one of the UK’s fastest growing bar and restaurant operators with over 800 sites in its portfolio.  The core focus of the project was to provide the Spirit Group with a centralised property management solution that would facilitate real-time head office management reporting, provide seamless cross-property bookings and accommodate live online reservations.  

“We are delighted to be working with Spirit and to have provided them with a solution that will easily accommodate their rapid growth strategy” said Steve Patterson, Managing Director of Guestline.  


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Ecole hôtelière de Lausanne Incorporates RezLynx Into The CyberHotel Project
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Guestline has provided a full featured version of its RezLynx property management solution to Ecole hôtelière de Lausanne (EHL), Switzerland as part of the CyberHotel Project.

The CyberHotel Project is a unique interactive facility where students and faculty members can familiarise themselves with the latest technological innovations and solutions developed specifically for the hospitality industry.

Ian Millar, Project Leader for The CyberHotel stated “the aim of the project is to incorporate industry standard IT solutions from the leading vendors and create a truly unique learning environment for our students”.

“We are delighted to be working so closely with the internationally renowned EHL” said Phil Jones, Commercial Director, Guestline.  “The installation of RezLynx will see the next generation of hospitality managers trained on an industry standard ‘Software as a Service’ solution, giving them a greater practical understanding of the key aspects of property management, a huge benefit to any potential employer“


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Ian Millar - CyberHotel Project Leader and Sarah Jones -  Quality Assurance Guestline

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Guestline Announces The Launch of Roomlynx
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Guestline announces the launch of Roomlynx, a new channel management and distribution solution.  Roomlynx actively manages your exposure to the OTA's (Online Travel Agents, e.g. Booking.com & Expedia.com) and the GDS (Global Distribution System).

Additionally, Roomlynx will provide seamless end to end integration to your Property Management System so that bookings, regardless of the source, flow directly into your PMS without the need for time consuming manual data entry.

For more information, please contact our sales team on 01743 231232 or click here.

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Marston's Installs Rezlynx at 58 sites

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Marston’s PLC has installed RezLynx at 58 sites across its Inns & Taverns portfolio.

RezLynx is a 100% internet based property management system (PMS) designed around a single, centrally located data source, hosted at Guestline’s secure data centre which can be accessed from anywhere in the world via a standard web browser.
 
The primary focus of the project was to provide Marston’s with a centralised solution that would enable them to increase occupancy rates, improve revenue management, accommodate live online reservations and have the ability to view live performance statistics across the whole of the estate including a consolidated sales ledger.   In addition, Marston’s were keen to increase the visibility of their room inventory on on-line portals. 

“We are pleased to be working with Marston’s, a market leading company with a history of providing quality products and service”, said Steve Patterson, Managing Director of Guestline.  “The single, central database at the core of RezLynx will provide detailed up-to-the-minute guest profile, rate and availability information that will allow them to improve customer service levels and maximise revenue”.

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BAHA Annual Conference & Exhibition 8th and 9th Nov 2007


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Following the success of last years event, Guestline once again participated at BAHA's Hospitality Finance and IT Professionals Conference & Exhibition.

The focus of the event was "Managing Technology for Profit Maximisation" and was an opportunity for finance and IT professionals to network with a wide variety of technology suppliers and industry experts.

This years key note speaker was EasyGroup founder Sir Stelios Haji-Ioannou who got the conference off to a flying start with a presentation on 'Using a Famous Brand to Build a New Hotel Business Model’

For further details visit www.baha-uk.org

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Guestline Launches An Integrated Chip & Pin Module For Its EPoS System 

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Guestline launched an integrated Chip & Pin module for its EPoS system at Hostec-Eurhotec.  Guestline EPoS is a PC based, touch screen point of sale system, which integrates seamlessly with the company's Windows ® and web based Property Management Systems to provide a total solution for accommodation, food & beverage in hotels. The addition of an integrated Chip & Pin solution via Commidea offers further efficiencies for Front of House staff, providing real time, online authorisation via both wired and wireless terminals.
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Woolacombe Goes Live With Guestline EPoS


Since its launch, Guestline EPoS has been installed in over 200 properties nationwide and  Woolacombe Bay Hotel was one of the early adopters of the system.

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Superbly positioned between National Trust headlands and with beautiful gardens running onto three miles of uninterrupted golden sand, Woolacombe Bay Hotel combines the timeless elegance of days gone by with all the luxuries that modern day living has to offer.

In addition to EPoS, the hotel also implemented Guestline PMS, providing a seamlessly integrated solution to replace the proven manual processes which have served the hotel so well for many years.

"We were running a very effective manual system, but recognised the potential efficiency savings and improved management information that a computerised system would provide", stated Kate Ewing, General Manager of the hotel. "We went through a detailed evaluation process with Guestline, involving all key members of our staff to ensure complete buy-in to the concept. The system has bedded in well and we are very pleased with the level of service provided to date".

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Guestline Partners With Dell

In response to strong market demand for a single source solution from hospitality IT suppliers, Guestline now offers Dell hardware as standard for new client implementations and existing customer upgrades. Prices are set to match or better those available on Dell's web site.

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Guestline's recommended specification is designed to offer lasting performance and reliability in 24-hour business environments. The computers are shipped to our offices and configured by our engineers to ensure optimum performance of our applications. In addition, the hardware is supplied with Dell's 3 year, next business day, on-site maintenance plan.

For more information, please contact our sales department - click here

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Guestline acquires a PC based EPoS System

Guestline have added an Electronic Point of Sale (EPoS) System  to compliment its portfolio of solutions for the hospitality industry.

Guestline EPoS is a networkable, PC based, touch screen solution, which is till independent. The system includes integrated back office software and a mobile solution for hand-held devices. Guestline will also offer a one-stop source for software and all associated hardware, where required.

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Guestline EPoS has been integrated with the Guestline Property Management System and was officially launched at Hostec 2005 in January.

"We have been keen to add an EPoS solution to our product range for some time now", stated Steve Patterson, Managing Director of Guestline Ltd. "The acquisition of this software places us firmly in the "single source solution" category for both the independent and corporate sectors".

For more information, please contact our sales team. click here.


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Commission free, integrated Web Bookings module now available for Guestline

It is estimated that the internet currently generates 33% of all hotel bookings. By the year 2010, this figure will have risen to 45%. Of those web bookings, approximately 53%-56% will be booked directly by the consumer on the hotel's own web site.*

These figures demonstrate that it is essential to provide a real time, online booking facility on your own web site in order to eliminate transaction fees and to maximise revenue by converting "lookers to bookers".The launch of the fully integrated Guestline Web Bookings Engine provides hoteliers with the ability to do exactly that, without incurring costly transaction fees.

The module is the result of extensive consultation with existing clients and prospects alike. Users can specify how many rooms may be sold online and which rates in the PMS may be offered to web site visitors. Bookings are confirmed online and by email, while the booking flows directly into the PMS without the need for any user intervention. The risk of double bookings or missed opportunities to sell online is therefore eliminated and an extra sales channel created.

To see a demonstration booking engine in action, click here. Alternatively, for more information, please contact our sales team.

*Hospitality eBusiness Strategies Report, 2004

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